PRIVACY POLICY

Effective Date: 11/2/2025

Introduction

White Oak Strong ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a donation

  • Sign up for our newsletter

  • Submit a contact form

  • Register to volunteer

  • Engage with our programs or services

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Pages viewed

  • Time spent on pages

How We Use Your Information

We use the information we collect to:

  • Process donations and provide tax receipts

  • Communicate with you about our programs and services

  • Send newsletters and updates (with your consent)

  • Respond to your inquiries and requests

  • Improve our website and services

  • Comply with legal obligations

  • Maintain records for organizational purposes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.

Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

Organizational Transfers: If White Oak Strong is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share information with your explicit consent.

Payment Information Security

All payment transactions are processed through secure third-party payment processors (Stripe or PayPal). We do not store credit card information on our servers. Please review the privacy policies of these payment processors for information on how they handle your payment data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal retention requirements)

  • Opt out of receiving marketing communications

  • Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Email Communications

If you subscribe to our newsletter, you may unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

White Oak Strong [Email address] [Phone number] [Mailing address]